Fuller and Forbes Privacy Policy

 

Welcome to the Fuller and Forbes Healthcare Group (“we,” “us,” “our”) website. We value your privacy and are committed to protecting any personal information we collect about you in line with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Who We Are

Fuller and Forbes Healthcare Group is an organisation that operates multiple healthcare sites across the UK. This organisational website is designed to share information about our services, business operations, partnerships, and career opportunities. It is not intended for patient interactions or the direct provision of healthcare services.

 

  • Data Controller: Fuller and Forbes Healthcare Group
  • Address: Bramley Village Health and Wellbeing Centre, 16 Highfield Rd, Leeds LS13 2BL
  • Email: ben.buller-forbes@nhs.net

 

Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • Our organisational website (and any subdomains).
  • Online forms or email communications related to our business services, general inquiries, or career opportunities.
  • Interactions on our social media channels linked to this website.

This policy does not cover:

  • Patient medical data or any direct care services.
  • Third-party websites, platforms, or services we do not control.

 

What Information We Collect

While using our site or interacting with us for business or informational purposes, we may collect the following categories of personal information:

1. Contact Information

  • Name, email address, telephone number, and mailing address, particularly if you submit an inquiry form or sign up for updates.

2. Professional/Organisational Details

  • Job title, company name, or other business-related information when you reach out for business partnerships or career opportunities.

3. Website Usage Data

  • IP address, browser type, operating system, and information about how you use our website (e.g., pages visited, links clicked).
  • This may be collected through cookies and similar tracking technologies.

4. Communications

  • Records of any correspondence you send us (e.g., messages sent through our online contact form or emails).

 

How We Use Your Information

We use the information collected to:

1. Respond to Inquiries

  • Provide information about our services, partnerships, or job opportunities.
  • Address any questions or concerns you raise.

2. Maintain and Improve Our Website

  • Monitor website performance and user engagement.
  • Enhance website functionality, user experience, and security.

3. Business Operations

  • Conduct internal analyses for marketing, business development, or corporate strategy.
  • Contact you about relevant developments, events, or services if you’ve opted in to receive such updates.

4. Legal Compliance and Security

  • Comply with applicable laws, regulations, or legal processes.
  • Protect the rights, property, or safety of Fuller and Forbes Healthcare Group, our staff, or visitors.

 

Legal Bases for Processing

Under the UK GDPR, we typically rely on the following lawful bases for processing your personal data:

  • Legitimate Interests: For business administration, marketing, and improving website functionality.
  • Consent: Where you have explicitly opted in to receive marketing communications or subscribed to updates.
  • Legal Obligation: When we need to comply with legal or regulatory requirements.

 

Cookies and Similar Technologies

Our website may use cookies or similar technologies to:

  • Remember your preferences (e.g., language settings).
  • Collect anonymous usage data for site analytics.
  • Provide a better browsing experience.

You can adjust your browser settings to control or block cookies.

 

Data Sharing and Disclosure

We only share your personal data where necessary and in accordance with applicable data protection laws:

  • Service Providers: Companies that help operate our website or provide related services (e.g., hosting, analytics). These providers must adhere to strict data protection standards.
  • Business Partners: Potential or existing partners in the healthcare sector, but only when relevant and with appropriate confidentiality measures in place.
  • Legal or Regulatory Bodies: If required by law, court order, or to exercise or defend our legal rights.

We do not sell or lease your personal information to third parties.

 

International Data Transfers

We generally store and process your information within the United Kingdom or European Economic Area (EEA). If we need to transfer your information outside these regions, we will ensure appropriate safeguards (such as UK International Data Transfer Agreements or Standard Contractual Clauses) are in place to protect your data.

 

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods may vary depending on the nature of the information and any legal or regulatory obligations.

 

Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have certain rights regarding your personal data, including:

  • Right of Access: Request a copy of your personal data held by us.
  • Right to Rectification: Ask us to correct any inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your data in certain circumstances.
  • Right to Restrict Processing: Ask to limit how we use your data in specific situations.
  • Right to Data Portability: Request your data in a common format or its direct transfer to another organisation in certain cases.
  • Right to Object: Object to certain processing activities, such as direct marketing.

To exercise these rights, please contact us using the details provided below. We will respond to legitimate requests within the timeframes required by law.

 

Security Measures

We take appropriate technical and organisational measures to safeguard your information against unauthorised or unlawful processing, accidental loss, destruction, or damage. This includes secure servers, access controls, and staff training on data protection.

 

Children’s Privacy

This website is not directed at children and is not intended for the collection of personal data from individuals under the age of 16. If we discover that we have accidentally collected such data, we will promptly delete it.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our processes or legal obligations. Any significant changes will be highlighted on our website or communicated to you via other appropriate means.

 

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

  • Email: ben.buller-forbes@nhs.net
  • Address: Bramley Village Health and Wellbeing Centre, 16 Highfield Rd, Leeds LS13 2BL
  • If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/ or call 0303 123 1113.

 

Thank you for visiting the Fuller and Forbes Healthcare Group website. By using our site, you acknowledge that you have read and understood this Privacy Policy.